privacy policy

Privacy Policy — UrbanNest

At UrbanNest, we are committed to protecting your personal information and your right to privacy. This Privacy Policy explains what information we collect, how we use it, and the rights you have regarding your data.

1. Information We Collect

We collect information to provide a smooth shopping experience, including:

a. Personal Information

When you place an order or contact us, we may collect:

  • Name

  • Email address (including urbaannestt@gmail.com for communications)

  • Shipping and billing address

  • Phone number

  • Payment information (processed securely by our payment partners)

b. Automatically Collected Information

When you visit our website, we may automatically collect:

  • IP address

  • Device and browser information

  • Pages viewed

  • Cookies and tracking data

2. How We Use Your Information

We use your information to:

  • Process and fulfill orders

  • Provide customer support

  • Send order confirmations and updates

  • Improve our website and services

  • Detect and prevent fraud

  • Send promotional emails (only with your consent)

3. Sharing Your Information

We do not sell your personal information.
We may share your data with:

  • Trusted third-party payment processors

  • Shipping carriers

  • Website hosting providers

  • Analytics tools (for improving user experience)

These partners are required to protect your information.

4. Cookies & Tracking Technologies

We use cookies to:

  • Improve website functionality

  • Remember your preferences

  • Analyze website traffic

  • Enhance your shopping experience

You can disable cookies through your browser settings.

5. Data Protection & Security

We take reasonable measures to protect your information, including:

  • SSL encryption

  • Secure payment gateways

  • Restricted access to customer data

However, no online transmission is 100% secure.

6. Your Rights

Depending on your location, you may have the right to:

  • Access your personal data

  • Update or correct your information

  • Request deletion of your data

  • Opt out of marketing emails

  • Disable cookies

To make a request, contact us at urbaannestt@gmail.com.

7. Children’s Privacy

UrbanNest does not knowingly collect information from individuals under 13.
If you believe a child has provided us with personal data, please contact us immediately.

8. Changes to This Policy

We may update this Privacy Policy occasionally. Changes will be posted on this page with the updated date.

9. Contact Us

If you have questions or concerns about this Privacy Policy, contact us at:

📩 Email: urbaannestt@gmail.com